Pirates Ocean Support

We're here to help you get back on the water.

General Support

Questions about the game, your account, or anything else — start here if you're not sure which category fits.

Technical Issues

Trouble launching the game, crashes, performance issues, or connectivity problems with online features.

Account & Login

Help signing in with Apple, email and password issues, or trouble accessing your account.

Gameplay Questions

How Royal Battle, Empire Mode, ships, resources, crew, or upgrades work.

Bug Reports

Found something broken? Let us know what happened and we'll look into it.

Feedback

Ideas, suggestions, or thoughts on how we can make Pirates Ocean better.

Prefer to email us directly?

When contacting support, please include your device model, iOS version, game version, and a description of the issue. Do not include passwords or sensitive information.

Contact Support

This opens a pre-filled message in your email app addressed to our support team — nothing is sent from this page directly.

Do not include passwords or other sensitive information in your message.